Eggy Party Privacy Policy


Eggy Party Privacy Policy

Last Updated on: April 18, 2024


This Eggy Party Privacy Policy supplements the NetEase Interactive Entertainment Pte. Ltd. Privacy Policy (the "NetEase Privacy Policy") and applies to your use of the Eggy Party game (the "Game").

This Eggy Party Privacy Policy applies in full to all players of the Game, regardless of age. To the extent there are privacy practices specific to your child or teen, those differences are outlined in the Minors' Privacy section of this Privacy Policy.

This Eggy Party Privacy Policy describes the specific information we process to support the Game and how we process that information by replacing and superseding the following sections of the NetEase Privacy Policy: (i) Personal Information We Collect; (ii) Collection and Processing of Personal Information; and (iii) Disclosure of Personal Information. Otherwise, the sections of the NetEase Privacy Policy remain unchanged.


TABLE OF CONTENTS

Sections in this Eggy Party Supplemental Privacy Policy:

PERSONAL INFORMATION WE COLLECT

COLLECTION AND PROCESSING OF PERSONAL INFORMATION

DISCLOSURE OF PERSONAL INFORMATION

MINORS' PRIVACY

Sections in the NetEase Privacy Policy:

COOKIES AND SIMILAR TECHNOLOGIES

SECURITY

CHOICES AND INDIVIDUALS' RIGHTS

RETENTION PERIOD

THIRD-PARTY SERVICES

OUR ADVERTISING

USE OF THE SERVICES BY MINORS

CROSS-BORDER TRANSFERS

SENSITIVE INFORMATION

UPDATES TO THIS PRIVACY POLICY

CONTACTING US

ADDITIONAL INFORMATION FOR THE EEA / UK

ADDITIONAL INFORMATION REGARDING NEVADA

ADDITIONAL INFORMATION REGARDING CALIFORNIA, COLORADO, CONNECTICUT, UTAH, AND VIRGINIA

NOTICE OF FINANCIAL INCENTIVE / BONA FIDE LOYALTY PROGRAM


PERSONAL INFORMATION WE COLLECT

We collect the following categories of personal information:

A.   Information we receive from you:

We collect information that you provide to us directly when you enter it in a form in the game or on the website and when you communicate with us. Depending on the type of account you use to access the Game, this information may include:

●        Account Information: email address, password, country/region, date of birth, and any profile information you choose to share in your account.

●        User Content: username, user-generated maps, and comments, posts, or videos about the Game.

●        Gameplay Information: character attributes (character appearance, character facial expression, character gender); asset or item inventory; level, scores, and results; social connections within the Game; and chat logs.

●        Communications with Us: preferences regarding language, promotions, and any other information you provide in surveys or messages with customer service.

B.   Information we receive automatically:

We automatically collect the following information through your browser or device when you access the Game:

●        Device Information such as device identifier, model, OS, regional and language settings, screen resolution, and frame rate.

●        Technical and Network Information such as IP address, MAC address, internet service provider, ping value, stack information (e.g., crash reports and core dumps), server health indicators (e.g., CPU and memory usage, I/O usage, and load average), and date and time stamps of actions and events (e.g., installing or using the Game, logins and gameplay attempts).

●        Approximate Location (city and country) based on IP address.

C.   Information we receive from other sources:

If you log into the Game using a game platform or social media account (such as an Epic Games Account, a PSN Account, a Steam Account, or an Xbox Account), or if you use a third-party payment service to make in-game purchases, we may receive the following information about you from those other sources:

●        Platform Account Information as they appear in your game platform or social media account, such as: name/nickname/screen name/username, account ID, email address, date of birth or age, country/region, avatars/profile pictures, and lists of friends.

●        Third-Party Payment Information such as hashed identifier and country/region from which your payment originated.


COLLECTION AND PROCESSING OF PERSONAL INFORMATION

Under applicable data protection laws (such as the General Data Protection Regulation), companies must have a legal basis to process your personal information. Below, we describe our legal bases for processing the different categories of personal information we collect, as well as the purposes of such processing.

For some types of processing, we rely on our legitimate interests or the legitimate interests of a third party (such as the Game's players), where they are not outweighed by your interests or fundamental rights and freedoms.

A.   Processing necessary to perform our contract with you

We process information as necessary to perform and fulfill our contract with you, our Terms of Use. The purposes of processing and the categories of personal information used are set forth below:

Purposes & Examples of ProcessingCategories of Personal Information Used
Providing access to the Game as part of our Services by:
● Using your Device Information and other Technical and Network Information to enable download and installation of the Game on your device
● Setting up and enabling your Game account or a guest account or a NetEase Games Account, or enabling log-in using a platform/social account, by collecting Account Information from you or Platform Account Information from a third party (if you authorize it)
● Checking your Approximate Location to verify that you are not accessing the Game from a prohibited country/region and to provide you with age appropriate experiences as required by local laws
● Account Information
● Platform Account Information
● Device Information
● Technical and Network Information
● Approximate Location
Providing Game functionality as part of our Services by:
● Processing your Account Information, Platform Account Information, Device Information, and/or Gameplay Information to remember your in-game content and gameplay settings
● Enabling you to create playable in-game levels or maps
● Allowing players to connect with one another by processing Platform Account Information, Gameplay Information or other User Content
● Enabling you to make in-game purchases
● Account Information
● Platform Account Information
● User Content
● Gameplay Information
● Device Information
● Technical and Network Information
● Approximate Location
● Third-Party Payment Information
Providing Customer Support by responding to user feedback, inquiries, and requests.● Account Information
● Platform Account Information
● Device Information
● Technical and Network Information
● Third-Party Payment Information
● User Content
● Gameplay Information
● Communications With Us

B.   Legitimate interests

We rely on our legitimate interests or the legitimate interests of a third party (such as other players of the Game) where they are not outweighed by your interests or fundamental rights and freedoms ("legitimate interests"):

Purposes & Examples of ProcessingCategories of Personal Information Used
Our legitimate interest to understand, improve, and enhance the Game experience for existing users of the Game and to develop new features or games, by:
● Generating and assessing analytics to understand how the Game is being played and what features are popular
● Running tests or soliciting feedback via surveys or questionnaires to understand what users are experiencing
● Responding to user reports
● Carrying out debugging, troubleshooting, and testing
● Conducting performance analyses
● Undertaking system log maintenance
● Account Information
● Platform Account Information
● User Content
● Gameplay Information
● Communications With Us
● Device Information
● Technical and Network Information
Our legitimate interest to ensure the safety, security, and integrity of the Game and our systems (outside of our contract with you), by:
● Implementing fraud detection/prevention and anti-cheating measures
● Administering community standards and moderating content
● Account Information
● Platform Account Information
● User Content
● Gameplay Information
● Communications With Us
● Device Information
● Technical and Network Information
● Third-Party Payment Information
Our legitimate interest to comply with legal requirements and defend our legal rights, by:
● Obtaining verifiable parental consent
● Verifying your age
● Reporting illegal or infringing content to law enforcement, government, or other authorities
● Responding to legal requests where we have a good faith belief it is required by law in the relevant jurisdiction
● Facilitating mergers, acquisitions, and other corporate reorganizations and restructuring of our business
● Account Information
● Platform Account Information
● User Content
● Gameplay Information
● Communications With Us
● Device Information
● Technical and Network Information
Our legitimate interest to maintain our relationship with our users by communicating with you about the Game and our company by:
● Providing alerts, service messages, and updates
● Providing you with information about contests, events, offers, and promotions
● Providing you with news about new releases
● Account Information
● Platform Account Information
● Communications With Us

C.   Your consent, where you have provided it

In certain cases, we ask you for your consent to process your personal information. In such cases, the purposes of processing will be disclosed to you at the time we seek your consent, and we'll provide you with the ability to withdraw your consent. For example, if a user indicates that they are under the age of digital consent in their jurisdiction, we require that the user's parent or guardian provide verifiable parental consent.

The categories of personal information will depend on the specific consent requested, but could include Account Information, Platform Account Information, Communications With Us, and Third-Party Payment Information.


DISCLOSURE OF PERSONAL INFORMATION

We share your information with others as described below, for purposes consistent with this Privacy Policy:

RecipientsCategories of Personal Information Shared
Service providers who provide the following services to us: website and game hosting; information technology and related infrastructure; payment processing; email delivery; survey and consulting; measurement and analytics; contests and similar promotions; customer support; legal and auditing; parental consent and age verification● Account Information
● Platform Account Information
● User Content
● Gameplay Information
● Communications With Us
● Device Information
● Technical and Network Information
● Approximate Location
Game platform and social media account providers, if you log into the Game using a third-party platform/social account● Account Information
● Platform Account Information
● Device Information
● Technical and Network Information
● Approximate Location
Related companies (our subsidiaries and affiliates)● Account Information
● Platform Account Information
● User Content
● Gameplay Information
● Communications With Us
● Device Information
● Technical and Network Information
● Approximate Location
Business partners, in the event we are involved in a corporate sale, merger, reorganization, dissolution, or similar event, or due diligence related to such event● Account Information
● Platform Account Information
● User Content
● Gameplay Information
● Communications With Us
● Device Information
● Technical and Network Information
● Approximate Location
Law enforcement, public, regulatory and government authorities, courts, or tribunals, to comply with a legal obligation or to protect and defend our rights and our users' rights● Account Information
● Platform Account Information
● User Content
● Gameplay Information
● Communications With Us
● Device Information
● Technical and Network Information
● Approximate Location
● Third-Party Payment Information

We have not "sold" or "shared" (as those terms are defined by applicable law) personal information in the past 12 months, nor do we "sell" or "share" any personal information about individuals, including those that we know are under sixteen (16) years old. We do not share your personal information with third parties for direct marketing purposes.


MINORS' PRIVACY

We may ask you to provide age-related information in order to help us comply with laws like the Children's Online Privacy Protection Act ("COPPA"). For example, we may request your date of birth to determine whether COPPA requires us to obtain verifiable parental consent from your parent or guardian before allowing you to play the Game or access certain Game features.

We give parents and guardians an opportunity to review and change their child's privacy settings or control certain features for their teen, such as in-game purchases. Learn more about parental consent and controls in our FAQ.

Kids Web Services

Eggy Party uses Kids Web Services ("KWS") for parental and guardian verification purposes. KWS is a leading parent verification and consent platform. When a parent or guardian verifies their adult status with KWS, KWS will remember that they have been verified. NetEase and KWS are jointly responsible for how personal information is used for parent verification services. You can learn more about KWS in their privacy policy: https://www.kidswebservices.com/privacy-policy/.

Yoti Age Verification

For certain age-restricted features or to verify a user's data request, Eggy Party may use an age verification service provided by Yoti. For more information about Yoti and their age verification service, please visit Yoti's privacy centre: https://www.yoti.com/privacy/.


CONTINUED IN THE NETEASE PRIVACY POLICY:

COOKIES AND SIMILAR TECHNOLOGIES

SECURITY

CHOICES AND INDIVIDUALS' RIGHTS

RETENTION PERIOD

THIRD-PARTY SERVICES

OUR ADVERTISING

USE OF THE SERVICES BY MINORS

CROSS-BORDER TRANSFERS

SENSITIVE INFORMATION

UPDATES TO THIS PRIVACY POLICY

CONTACTING US

ADDITIONAL INFORMATION FOR THE EEA / UK

ADDITIONAL INFORMATION REGARDING NEVADA

ADDITIONAL INFORMATION REGARDING CALIFORNIA, COLORADO, CONNECTICUT, UTAH, AND VIRGINIA

NOTICE OF FINANCIAL INCENTIVE / BONA FIDE LOYALTY PROGRAM


Eggy Party Privacy Policy

Last Updated on: April 18, 2024


This Eggy Party Privacy Policy supplements the NetEase Interactive Entertainment Pte. Ltd. Privacy Policy (the "NetEase Privacy Policy") and applies to your use of the Eggy Party game (the "Game").

This Eggy Party Privacy Policy applies in full to all players of the Game, regardless of age. To the extent there are privacy practices specific to your child or teen, those differences are outlined in the Minors' Privacy section of this Privacy Policy.

This Eggy Party Privacy Policy describes the specific information we process to support the Game and how we process that information by replacing and superseding the following sections of the NetEase Privacy Policy: (i) Personal Information We Collect; (ii) Collection and Processing of Personal Information; and (iii) Disclosure of Personal Information. Otherwise, the sections of the NetEase Privacy Policy remain unchanged.


TABLE OF CONTENTS

Sections in this Eggy Party Supplemental Privacy Policy:

PERSONAL INFORMATION WE COLLECT

COLLECTION AND PROCESSING OF PERSONAL INFORMATION

DISCLOSURE OF PERSONAL INFORMATION

MINORS' PRIVACY

Sections in the NetEase Privacy Policy:

COOKIES AND SIMILAR TECHNOLOGIES

SECURITY

CHOICES AND INDIVIDUALS' RIGHTS

RETENTION PERIOD

THIRD-PARTY SERVICES

OUR ADVERTISING

USE OF THE SERVICES BY MINORS

CROSS-BORDER TRANSFERS

SENSITIVE INFORMATION

UPDATES TO THIS PRIVACY POLICY

CONTACTING US

ADDITIONAL INFORMATION FOR THE EEA / UK

ADDITIONAL INFORMATION REGARDING NEVADA

ADDITIONAL INFORMATION REGARDING CALIFORNIA, COLORADO, CONNECTICUT, UTAH, AND VIRGINIA

NOTICE OF FINANCIAL INCENTIVE / BONA FIDE LOYALTY PROGRAM


PERSONAL INFORMATION WE COLLECT

We collect the following categories of personal information:

A.   Information we receive from you:

We collect information that you provide to us directly when you enter it in a form in the game or on the website and when you communicate with us. Depending on the type of account you use to access the Game, this information may include:

●        Account Information: email address, password, country/region, date of birth, and any profile information you choose to share in your account.

●        User Content: username, user-generated maps, and comments, posts, or videos about the Game.

●        Gameplay Information: character attributes (character appearance, character facial expression, character gender); asset or item inventory; level, scores, and results; social connections within the Game; and chat logs.

●        Communications with Us: preferences regarding language, promotions, and any other information you provide in surveys or messages with customer service.

B.   Information we receive automatically:

We automatically collect the following information through your browser or device when you access the Game:

●        Device Information such as device identifier, model, OS, regional and language settings, screen resolution, and frame rate.

●        Technical and Network Information such as IP address, MAC address, internet service provider, ping value, stack information (e.g., crash reports and core dumps), server health indicators (e.g., CPU and memory usage, I/O usage, and load average), and date and time stamps of actions and events (e.g., installing or using the Game, logins and gameplay attempts).

●        Approximate Location (city and country) based on IP address.

C.   Information we receive from other sources:

If you log into the Game using a game platform or social media account (such as an Epic Games Account, a PSN Account, a Steam Account, or an Xbox Account), or if you use a third-party payment service to make in-game purchases, we may receive the following information about you from those other sources:

●        Platform Account Information as they appear in your game platform or social media account, such as: name/nickname/screen name/username, account ID, email address, date of birth or age, country/region, avatars/profile pictures, and lists of friends.

●        Third-Party Payment Information such as hashed identifier and country/region from which your payment originated.


COLLECTION AND PROCESSING OF PERSONAL INFORMATION

Under applicable data protection laws (such as the General Data Protection Regulation), companies must have a legal basis to process your personal information. Below, we describe our legal bases for processing the different categories of personal information we collect, as well as the purposes of such processing.

For some types of processing, we rely on our legitimate interests or the legitimate interests of a third party (such as the Game's players), where they are not outweighed by your interests or fundamental rights and freedoms.

A.   Processing necessary to perform our contract with you

We process information as necessary to perform and fulfill our contract with you, our Terms of Use. The purposes of processing and the categories of personal information used are set forth below:

Purposes & Examples of ProcessingCategories of Personal Information Used
Providing access to the Game as part of our Services by:
● Using your Device Information and other Technical and Network Information to enable download and installation of the Game on your device
● Setting up and enabling your Game account or a guest account or a NetEase Games Account, or enabling log-in using a platform/social account, by collecting Account Information from you or Platform Account Information from a third party (if you authorize it)
● Checking your Approximate Location to verify that you are not accessing the Game from a prohibited country/region and to provide you with age appropriate experiences as required by local laws
● Account Information
● Platform Account Information
● Device Information
● Technical and Network Information
● Approximate Location
Providing Game functionality as part of our Services by:
● Processing your Account Information, Platform Account Information, Device Information, and/or Gameplay Information to remember your in-game content and gameplay settings
● Enabling you to create playable in-game levels or maps
● Allowing players to connect with one another by processing Platform Account Information, Gameplay Information or other User Content
● Enabling you to make in-game purchases
● Account Information
● Platform Account Information
● User Content
● Gameplay Information
● Device Information
● Technical and Network Information
● Approximate Location
● Third-Party Payment Information
Providing Customer Support by responding to user feedback, inquiries, and requests.● Account Information
● Platform Account Information
● Device Information
● Technical and Network Information
● Third-Party Payment Information
● User Content
● Gameplay Information
● Communications With Us

B.   Legitimate interests

We rely on our legitimate interests or the legitimate interests of a third party (such as other players of the Game) where they are not outweighed by your interests or fundamental rights and freedoms ("legitimate interests"):

Purposes & Examples of ProcessingCategories of Personal Information Used
Our legitimate interest to understand, improve, and enhance the Game experience for existing users of the Game and to develop new features or games, by:
● Generating and assessing analytics to understand how the Game is being played and what features are popular
● Running tests or soliciting feedback via surveys or questionnaires to understand what users are experiencing
● Responding to user reports
● Carrying out debugging, troubleshooting, and testing
● Conducting performance analyses
● Undertaking system log maintenance
● Account Information
● Platform Account Information
● User Content
● Gameplay Information
● Communications With Us
● Device Information
● Technical and Network Information
Our legitimate interest to ensure the safety, security, and integrity of the Game and our systems (outside of our contract with you), by:
● Implementing fraud detection/prevention and anti-cheating measures
● Administering community standards and moderating content
● Account Information
● Platform Account Information
● User Content
● Gameplay Information
● Communications With Us
● Device Information
● Technical and Network Information
● Third-Party Payment Information
Our legitimate interest to comply with legal requirements and defend our legal rights, by:
● Obtaining verifiable parental consent
● Verifying your age
● Reporting illegal or infringing content to law enforcement, government, or other authorities
● Responding to legal requests where we have a good faith belief it is required by law in the relevant jurisdiction
● Facilitating mergers, acquisitions, and other corporate reorganizations and restructuring of our business
● Account Information
● Platform Account Information
● User Content
● Gameplay Information
● Communications With Us
● Device Information
● Technical and Network Information
Our legitimate interest to maintain our relationship with our users by communicating with you about the Game and our company by:
● Providing alerts, service messages, and updates
● Providing you with information about contests, events, offers, and promotions
● Providing you with news about new releases
● Account Information
● Platform Account Information
● Communications With Us

C.   Your consent, where you have provided it

In certain cases, we ask you for your consent to process your personal information. In such cases, the purposes of processing will be disclosed to you at the time we seek your consent, and we'll provide you with the ability to withdraw your consent. For example, if a user indicates that they are under the age of digital consent in their jurisdiction, we require that the user's parent or guardian provide verifiable parental consent.

The categories of personal information will depend on the specific consent requested, but could include Account Information, Platform Account Information, Communications With Us, and Third-Party Payment Information.


DISCLOSURE OF PERSONAL INFORMATION

We share your information with others as described below, for purposes consistent with this Privacy Policy:

RecipientsCategories of Personal Information Shared
Service providers who provide the following services to us: website and game hosting; information technology and related infrastructure; payment processing; email delivery; survey and consulting; measurement and analytics; contests and similar promotions; customer support; legal and auditing; parental consent and age verification● Account Information
● Platform Account Information
● User Content
● Gameplay Information
● Communications With Us
● Device Information
● Technical and Network Information
● Approximate Location
Game platform and social media account providers, if you log into the Game using a third-party platform/social account● Account Information
● Platform Account Information
● Device Information
● Technical and Network Information
● Approximate Location
Related companies (our subsidiaries and affiliates)● Account Information
● Platform Account Information
● User Content
● Gameplay Information
● Communications With Us
● Device Information
● Technical and Network Information
● Approximate Location
Business partners, in the event we are involved in a corporate sale, merger, reorganization, dissolution, or similar event, or due diligence related to such event● Account Information
● Platform Account Information
● User Content
● Gameplay Information
● Communications With Us
● Device Information
● Technical and Network Information
● Approximate Location
Law enforcement, public, regulatory and government authorities, courts, or tribunals, to comply with a legal obligation or to protect and defend our rights and our users' rights● Account Information
● Platform Account Information
● User Content
● Gameplay Information
● Communications With Us
● Device Information
● Technical and Network Information
● Approximate Location
● Third-Party Payment Information

We have not "sold" or "shared" (as those terms are defined by applicable law) personal information in the past 12 months, nor do we "sell" or "share" any personal information about individuals, including those that we know are under sixteen (16) years old. We do not share your personal information with third parties for direct marketing purposes.


MINORS' PRIVACY

We may ask you to provide age-related information in order to help us comply with laws like the Children's Online Privacy Protection Act ("COPPA"). For example, we may request your date of birth to determine whether COPPA requires us to obtain verifiable parental consent from your parent or guardian before allowing you to play the Game or access certain Game features.

We give parents and guardians an opportunity to review and change their child's privacy settings or control certain features for their teen, such as in-game purchases. Learn more about parental consent and controls in our FAQ.

Kids Web Services

Eggy Party uses Kids Web Services ("KWS") for parental and guardian verification purposes. KWS is a leading parent verification and consent platform. When a parent or guardian verifies their adult status with KWS, KWS will remember that they have been verified. NetEase and KWS are jointly responsible for how personal information is used for parent verification services. You can learn more about KWS in their privacy policy: https://www.kidswebservices.com/privacy-policy/.

Yoti Age Verification

For certain age-restricted features or to verify a user's data request, Eggy Party may use an age verification service provided by Yoti. For more information about Yoti and their age verification service, please visit Yoti's privacy centre: https://www.yoti.com/privacy/.


CONTINUED IN THE NETEASE PRIVACY POLICY:

COOKIES AND SIMILAR TECHNOLOGIES

SECURITY

CHOICES AND INDIVIDUALS' RIGHTS

RETENTION PERIOD

THIRD-PARTY SERVICES

OUR ADVERTISING

USE OF THE SERVICES BY MINORS

CROSS-BORDER TRANSFERS

SENSITIVE INFORMATION

UPDATES TO THIS PRIVACY POLICY

CONTACTING US

ADDITIONAL INFORMATION FOR THE EEA / UK

ADDITIONAL INFORMATION REGARDING NEVADA

ADDITIONAL INFORMATION REGARDING CALIFORNIA, COLORADO, CONNECTICUT, UTAH, AND VIRGINIA

NOTICE OF FINANCIAL INCENTIVE / BONA FIDE LOYALTY PROGRAM